[TAM SON] HN - Retail Brand Executive

As Retail Brand Executive, you must exemplify our company values and take all necessary steps to ensure the overall success of assigned brands’ boutiques in Vietnam, as well as meeting your financial and service targets. You will work in collaboration with the Retail, Marketing and other related departments. You will report directly to Retail Manager.

• Prepare weekly and monthly reports (sales, traffic, inventory and other reports) and analyze performance of each brand’s boutique
• Organize and supervise VM planning
• Organize brand’s training schedule and supervise the test of each season
• Manage international shipments and payments for assigned brands
• Work closely with marketing and CRM to prepare marketing and promo activities for each season of assigned brands
• Suggest periodic promotions (special discounts or offers, corporate or VIP events) in order to increase clients acquisitions, visits and sales in assigned brands’ boutiques
• Implement and organize annual performance reviews: prepare data, assist Retail Manager in setting up specific objectives for improvement
• Ensure that assigned brands’ boutique members are aware and comply with Company’s policies and procedures
• Visit assigned brands’ boutiques on a regular basic
• Participate actively in preparing seasonal orders for assigned brands’ boutiques 
• Supervise retail – customer service: shipments, orders, internal stock transfers and etc
• Analyze boutiques’ stock levels, sales and discuss ways to improve turnover in each boutique with Retail Manager. Organize stock transfers between boutiques when necessary
• Supervise proper recording of sales in all the boutiques
• Supervise clients’ information acquisition and database updates
• Identify and suggest ways to improve service practices and procedures
• Ensure promotions are accurate and in line with company’s standard
• Build incentive program to motivate, and encourage retail sales staff to achieve sales target
• Handle customer complaints, issues and questions
• Carry on other assigned tasks 

• Bachelor degree in Economics, Commercial, Business Administration, Marketing, Fashion or relevant field.
• Excellent experience in project management and working to deadlines in a fast paced environment
• Knowledge in lifestyle/fashion is a plus
• At least 2-3 years’ experience of the retail environment and experience in new store openings and luxury brands.
• An understanding of the value of brands and the ability to communicate brand values
• Excellence word, excel, ppt... skills
• Excellent prioritization skill and ability to coordinate a variety of work activities
• Excellent organizational skills
• Good budgeting skills
• Excellent interpersonal, communication and teamwork skills
• Good problem solving and negotiation skills

Competences/ Attitude:

• Problem solving ability & Logical thinking
• Multi-tasking ability is compulsory
• Result oriented
• Attention to details
• Self-motivated
• Positive thinking