[TAM SON] HCM - CASHIER AT STORE (RETAIL)

•   Greets customers including answering phones and directing customer inquiries to appropriate party..

•   Handles cash transactions between customer and retail store.

•   Answers routine billing questions/issues from customers.

•   Receives and processes all payments according to standard procedures.

•   Scan products, operate scanning equipment and fix scanning issues.

•   Processes credit and debit cards, helping customers use processing equipment.

•   Counts money back to customer in an accurate and concise manner.

•   Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.

•   Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

•   Informs customers about services available and assesses customer needs.

•   Examine products being purchased for damages and price accuracy.

•   Coordinate with retail staff for product inquiries and price checks.

•   Process receipts and in store coupons for customers.

•   Assists in the maintenance of store front and retail displays.

•   Help stock shelves in proximity of the cash register.

•   Completes, processes, and maintains applicable paperwork and records.

•   Count the cash in the drawer at the end of the day ensuring cash equals receipts.

•   Performs daily, weekly and monthly audits of cash intake or cash drawers.

3. Requirements

• 1-2 years minimum of customer service, sales or cashier experience
• Track record of honesty and loyalty
• Experience in a position that required trust
• Minimum: High School Diploma or equivalency
• Preferred: Associates Degree
• English communication.

2. Core Competencies/ Năng lực cốt lõi

• Positive thinking
• Proactive/ Loyalty

3. Skills:

• Excellent oral and written communication skills
• Must be able to speak clearly
• Detail oriented and highly observant
• Precise accuracy with money counting
• Very customer oriented with a good attitude
• Ability to prioritize tasks and process multiple tasks simultaneously
• Possesses strong mathematical skills
• Understanding of basic statistics
• Cash handling experience preferred
• Familiarity with electronic equipment, like cash register and POS
• Ability to stay positive in high stress situations.
• Proven good customer service background
• Basic PC knowledge